We hold ourselves to the highest possible standards of client care, and are regularly inspected and regulated by the Care Quality Commission (CQC). If we fall short of these expectations, we would love to know about it so we have the opportunity to put it right.

It’s easy for you to make a complaint or give us feedback of any kind; your comments will be received by the Clinic Director, who will respond within two working days.

Please fill in the form below with your feedback.

Name

First Name

Last Name

Email

Subject

Message

You can also let us know your feedback:

In-person

By emailing: hello@cocoon-hgt.com

By completing one of our comment cards

By sending us a direct message through Instagram: @cocoon_hgt

By calling us on: (01423) 567437

You can also contact the Care Quality Commission directly, if you’d like to raise a concern:

By visiting: www.cqc.org.uk

By calling: 03000 616161

By emailing: enquiries@cqc.org.uk

Thank you,

Team Cocoon

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